Monitoring algorithms that analyse worker productivity are being used more frequently in workplaces, says MIT Technology Review in an article published this week.
The trend, which has accelerated since the pandemic, is causing concern among labour groups as companies increasingly use software to analyse workers’ keystrokes and computer activity.
There are few laws requiring firms to offer transparency on data and decision-making in relation to productivity modelling.
The move towards algorithmic decision-making in industries where staff do not work remotely is also highlighted by the publication, citing an example of productivity systems implemented by Amazon that led to more staff injuries.
Labour groups are fighting the shift in power to management algorithms by calling for greater transparency.