This smart thermostat company is considering charging users for its app
1 min read
Summary
Tado, a company that makes smart thermostats, radiator valves and heat pump controllers, is reportedly planning to charge customers a monthly fee to use its app, marking the first time a smart thermostat company has attempted to implement such a charge.
Users in several countries received messages alerting them to the impending fee, which the company said was a result of increased costs.
The charge will not apply to those using Amazon Alexa, Apple Home and Google Home to control systems.
The company has since issued a statement describing the notification as a marketing test, with full app access to be retained for those users affected.
If introduced, the charge could incentivise users to seek out competitors’ products that are free to use.
It could also backfire by increasing subscription fees for other services and features that help save on energy costs.