Summary
- Samsung’s premium HW-Q990D soundbar faces issues following a faulty firmware update.
- A growing number of posts on Reddit, Samsung’s community forums and elsewhere have highlighted the issue.
- The soundbar becomes unresponsive, with devices also inaccessible via Samsung’s SmartThings app.
- The issue affects units in several countries, with customers reporting that the device freezes on the TV eARC input.
- The latest firmware release, version 1020.7, is thought to be the cause of the bug.
- Samsung is yet to respond, but some customers have already been told to send in their hardware for repairs.
By Chris Welch
Original Article