Summary

  • Visa has turned to generative AI to drive efficiency and support employees through Secure ChatGPT, which offers six AI models to choose from behind a company firewall on Microsoft Azure to ensure no sensitive data leaves its systems.
  • Visa has developed a four-layer ‘birthday cake’ data infrastructure to enhance its operational capabilities, which includes a data lake that aggregates petabytes of data and a data highway to power hundreds of applications.
  • The company invested $3bn in this technology to enhance its operational capabilities, leveraging AI to pull information 1,000 times faster and enhance coding and testing through access to GitHub via plugins.
  • It also uses AI to prevent fraud and identify and block threats, with a focus on remaining one step ahead of threat actors to enhance security for customers.

By Taryn Plumb

Original Article