Agentic AI is changing online meeting platforms: Moving from silent observer to active participant
1 min read
Summary
Otter AI, a company that provides an AI-powered voice transcription service, has integrated an AI assistant called Otter Pilot into its platform, which can respond by voice to queries.
This is a new development for AI meeting assistants, which have generally only been able to transcribe conversations, create summaries, and allow post-meeting queries.
The new technology can act as a domain expert with almost infinite knowledge from the internet, but also with enterprise-specific knowledge.
It can break down large and complicated tasks into smaller tasks, do reasoning and planning to perform a task.
Liang, CEO of Otter AI, has developed an autonomous SDR (Sales Development Representative) agent that can independently conduct entire meetings without human intervention.
This agent can greet website visitors, conduct product demonstrations, and schedule follow-up meetings with human sales representatives.
This new development represents a strategic inflection point for enterprises evaluating their AI adoption roadmap.